1. After-Sales Service Overview
The PUSUN-PB-6001 smart badminton machine is backed by a complete standardized after-sales system, providing full-cycle professional support for individual users, youth trainers, commercial coaching institutions and campus teaching departments. Covering unboxing debugging, daily usage consultation, fault maintenance, official warranty and original parts supply, the PUSUN-PB-6001 smart badminton machine ensures long-term stable operation and maximizes training value for variable speed shots, editable landing points and group teaching functions.
2. Standard Full-Machine Warranty Service
Every brand-new PUSUN-PB-6001 smart badminton machine comes with official standard warranty service, equipped with a dedicated warranty card, user manual and original accessories for traceable after-sales rights. Under normal use and regular maintenance, the main mechanical structure, electronic control system and intelligent chips are covered by standard warranty, including core transmission components and intelligent control modules.
The warranty covers all factory quality faults such as ball jamming, invalid parameter adjustment, abnormal angle and frequency control, APP connection failure and wireless interface errors. Damage caused by manual collision, private disassembly, water moisture and illegal power supply is not included in the free warranty, while paid maintenance and part replacement services are available.
3. Original Accessories Supply Service
The PUSUN-PB-6001 smart badminton machine supports long-term supply of full original accessories, including remote controllers and dedicated adapters. For high-frequency commercial training and long-term campus public use, users can apply for factory accessory replacement to avoid performance degradation caused by aging and worn parts.
All supplied accessories adopt original factory specifications, perfectly matching the 60W power rating, 1.2-5s serving frequency and multi-angle adjustment parameters. After replacement, core functions including variable depth shots, 28 editable landing points, trajectory memory and group training can maintain original standard accuracy and stability.
4. Full-Life Technical Support & Consultation
All users of the PUSUN-PB-6001 smart badminton machine enjoy free lifelong technical consultation and operation guidance. For beginner users, the official provides one-on-one guidance for unboxing debugging, parameter setting, APP operation, custom trajectory editing and group training function setup to help master all professional features quickly.
For commercial institutions and school users, the professional technical team provides exclusive adaptation guidance, including third-party platform docking and middle school exam system matching. Users can obtain efficient solutions for daily faults such as ball jamming and parameter disorder, minimizing equipment downtime losses.
5. Fault Maintenance & Remote Assistance
The PUSUN-PB-6001 smart badminton machine adopts a dual after-sales mode of online remote assistance and offline physical maintenance. Simple faults including system stuttering, parameter confusion and connection exceptions can be quickly fixed via remote guidance without device return, saving time and usage costs.
For complex faults such as hardware wear, structural damage and circuit failure, professional factory return maintenance is provided. All repaired devices will pass strict factory testing to ensure all parameters and functions meet official standards, restoring complete training performance for daily and commercial use.
6. After-Sales Rights Instructions
Users shall properly keep the warranty card and purchase certificate of the PUSUN-PB-6001 smart badminton machine as valid credentials for warranty maintenance and accessory replacement. Operate and maintain the device strictly in accordance with the user manual, avoid violent operation, private modification and non-original power use to guarantee valid after-sales rights. Standard maintenance effectively extends the device’s service life and ensures long-term reliable after-sales protection.
